Reputation Management
Attract new patients with online reviews, patient testimonials, and more
Your online presence matters just as much as your clinic presence
Your online presence is the first impression patients see. It can make the difference between gaining a new patient or missing out to a competitor clinic.
Our online reputation management services help patients find you first, and then leave with a favorable impression. It’s a crucial first step in building patient trust.
Our full-service campaign management solution includes:
R Automate patient reviews
R Improve local search ranking
R Build your online reputation
R Share memorable patient stories
R Establish credibility with prospective patients
Google My Business
Your Google Business Profile is often the first thing people see and is a gateway to your website. We optimize, monitor, and manage your profile to ensure top performance. We also respond to reviews (good and bad) professionally and promptly.
Patient Reviews
We make it easy for happy patients to leave 5-star reviews while screening out negative reviews. Our system automatically sends review requests via text and email, delivering a steady stream of positive reviews for your practice.
Patient Testimonials
We help you collect and showcase real stories from real patients in written or video format. These patient testimonials are a powerful patient conversion tool. Testimonials build trust fast. We handle the entire process so you get powerful, authentic content without the hassle.
Online Reputation Management for Mental Health Practices
Patients begin forming an impression of your practice before they ever walk in the door. They read patient reviews, look at practice photos, and view your location on a map – without ever visiting your website or clinic location.
Your Google Business profile is a powerful patient conversion tool — if used to its full potential.
Our online reputation management service ensures your Google Business profile presents a highly favorable picture of your practice. It also helps your practice rank higher in local SEO — vital for attracting nearby patients who need services.
Let’s work together to make sure your online presence shines the same way your physical clinic does.
Google Business Profile
Google Business Profile Optimization
You wouldn’t invite patients into a clinic that was half-finished, with plastic tarps covering the walls and trash on the floor. You’ve worked hard to carefully cultivate the patient experience from the moment they walk in the door.
Your Google Business profile is just as important. Maybe even more so. Prospective patients see and interact with your profile before they ever step foot in the door. Optimizing your profile is essential for local SEO and for converting prospective patients into actual patients.
We optimize, monitor, and manage your Google business profile to enhance its SEO value and to present a favorable first impression of your practice. We also respond to patient reviews (both good and bad) so your profile is active and engaging, which boosts both SEO and patient perception.
Patient Reviews
80 percent of patients consult online reviews before choosing a healthcare provider. Research shows users weigh 3 factors:
- Score or star rating
- Total number of reviews
- Recency of reviews
Our automated reviews process makes it easy for you to gain a steady stream of new 5-star reviews.
You can choose email, SMS text-based or even MMS text review invites, personalized with the name and picture of the provider. You can also choose to screen invites for a positive patient response prior to extending an invite to leave a review on Google or Facebook.
Whichever you choose, it’s easy to build a steady stream of positive patient reviews with Mindhealth Media.
5-Star Reviews
Patient Testimonials
Patient Testimonials
Mental health is a word-of-mouth industry. Patients want to hear from other patients who had a good experience. Patient testimonials provide that word-of-mouth experience in a scalable way.
We help you bring those patient stories to life, either in written or video form. Nothing is more powerful than to hear from another patient who says “TMS changed my life” or “Ketamine therapy was the one treatment that finally worked”. As patients share their personal struggles and how they were helped at your clinic, they build powerful social proof.
The biggest challenge with patient testimonials is having the time and resources to do them. And that’s where we come in. Mindhealth Media brings your patient stories to life, creating compelling testimonials that bring in other patients, who then create testimonials themselves.
And the virtuous cycle continues…
Check Out Our Client Results
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Step One: Take a look at the stellar results we’ve achieved for psychiatry practices, TMS clinics, ketamine clinics, functional medicine doctors, and therapists.
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Step Two: Get the premier mental health marketing agency working on your behalf so we can deliver the same result for you!
Let’s Get Started
Bring on the expert team with the knowledge and tools to grow your practice. Fill out the form to the right, or simply text us with your name, practice name, and a brief message.